Pet News

Pet Care Sector's Digital Surge in the US Grocery Market

The American pet care industry is undergoing a significant transformation, with digital platforms increasingly dominating sales. This shift positions pet care as one of the most digitized segments within the grocery sector, driven by changing consumer habits and technological advancements.

Embracing the Digital Frontier in Pet Care Retail

Digital Dominance: Pet Care's Ascent in Online Grocery

In 2025, nearly half (44.3%) of all pet care product sales in the United States occurred online, marking a substantial 9.9% year-over-year increase in digital revenue. This impressive growth places pet care as the third-highest category in online penetration within the grocery market, closely trailing health and beauty (48%) and baby care (46.3%). Conversely, in-store sales experienced a 2.2% decline during the same period, underscoring the rapid shift towards digital retail.

Channel Dynamics: Pet Food vs. Pet Supplies

Despite the overall digital trend, purchasing preferences vary significantly between different pet care segments. Pet food continues to be primarily bought in physical stores, accounting for 64.4% of sales, with online purchases making up 35.6%. In stark contrast, pet supplies show a strong preference for e-commerce, with 60.7% of sales generated online and only 39.3% in-store. This divergence highlights distinct consumer behaviors influenced by product type.

The Expanding Landscape of E-commerce for Pet Products

Within the broader e-commerce grocery market, specialized pet stores contribute 2.4% to the total value share in the US, experiencing a slight decrease of 0.3 percentage points year-over-year. Amazon maintains a dominant position, capturing 42.2% of online sales, followed by mass retailers at 18.9% and grocery stores at 17.5%. Interestingly, pet stores are observing increased engagement from higher-income households, with spending from consumers earning over $150,000 annually rising by 10%.

Shifting Consumer Demographics and Market Competition

While high-income spending in pet stores is on the rise, purchases from lower-income households (under $50,000 annually) decreased by 7% year-over-year, indicating a growing price sensitivity in this segment. This trend occurs amidst an increasingly competitive e-commerce environment, where consumers are seeking more affordable and convenient options. Notably, pet supplies emerged as a top-performing category on emerging platforms like TikTok Shop, ranking fifth with sales reaching $320.3 million in 2025.

The Omnichannel Reality: Integrating Online and In-Store Experiences

In 2025, a vast majority (94%) of American grocery shoppers engaged in omnichannel purchasing, utilizing both online and in-store channels. In the pet care category, consumers demonstrate dynamic habits across these channels. While in-store purchases typically involve more items per transaction (3.1 vs. 2.4 online), the monetary value per online transaction is significantly higher ($36.48 vs. $22.33 in-store). This difference is partly attributed to the economics of e-commerce, often featuring higher price points and larger pack sizes online.

Retailer Adaptations in a Hybrid Market

In response to the surge in e-commerce, retailers are rapidly evolving their strategies. Most US retailers now offer diverse fulfillment options, including curbside pickup (78%) and in-store pickup (45%). Additionally, a significant number provide door-to-door delivery, with 76% leveraging third-party or on-demand services, and 27% utilizing their own staff. Furthermore, 83% of retailers are employing technology to personalize marketing and enhance shopping experiences across both online and physical platforms.

Future Projections for the US Grocery and Pet Care Market

NielsenIQ forecasts a robust future for the US omnichannel grocery market, with a projected compound annual growth rate (CAGR) of 3.1% between 2026 and 2028. This growth will be predominantly fueled by online sales channels, anticipated to expand at an 11.57% CAGR, while in-store growth is expected to remain modest at 0.62%. Online grocery sales are projected to reach $363 billion in 2026, climbing to $452 billion by 2028.

Strategic Imperatives for Digital Success

The market research firm emphasizes that digital channels will capture the majority of incremental revenue. Consequently, investments in search visibility, high-quality product content, seamless fulfillment processes, and a frictionless customer experience are crucial for success in a fluid shopper landscape. Physical stores will continue to play a vital complementary role, enabling shoppers to interact with products and ultimately driving sales across all channels.

Global Pet Industry Inflation Trends in May: Products Cool, Services Heat Up

In May, the global pet market presented a complex picture of inflation, with some segments showing a welcome moderation in price increases, particularly for pet supplies and food, while other areas, notably pet services, continued to experience upward cost pressures. This divergence highlights the varied economic forces at play across major markets, influencing both consumer spending and business strategies within the pet industry.

Examining the inflationary trends in pet products and services across key global economies reveals a nuanced scenario where consumers face differing financial impacts depending on their geographical location and the specific segment of the pet industry they engage with. This month's data underscores a broader economic environment characterized by uneven recovery and distinct policy responses from central banks, further complicating the outlook for pet care expenses worldwide.

Global Pet Product Inflation Eases Amidst Rising Service Costs

In May, the inflation landscape for pet products, encompassing food and supplies, showed a general easing trend across several major economies including the European Union, the United Kingdom, and the United States. Following periods of notable increases, these markets observed a stabilization or even a slight decline in product prices, offering some relief to pet owners. This moderation suggests a potential rebalancing in supply chains or a slowdown in consumer demand for goods. However, this positive development was contrasted by a persistent increase in the cost of veterinary and other essential pet services, indicating that inflationary pressures are shifting rather than disappearing entirely. The continued rise in service costs suggests that labor, specialized equipment, or operational expenses are still driving up prices in this crucial sector.

Specifically, the European Union saw stable prices for pets and related products, with a slight year-to-date increase, while the UK experienced a notable 0.4% decline in pet product CPI. In the US, pet food and supplies registered a decrease of 0.4% and 1.3% respectively, providing a welcome reprieve for American pet owners. Despite these positive movements in the product segment, pet services continued their upward trajectory. The EU and Eurozone reported a 0.4% monthly inflation rate for veterinary services, with certain countries like Belgium and Bulgaria experiencing higher increases. Similarly, the UK saw a 0.6% monthly rise in pet service costs, and in the US, while veterinary services slightly decreased by 0.1%, other pet services jumped by 1.4%. This clear distinction between product and service inflation paints a mixed economic picture for pet care expenses globally.

Diverse Economic Responses to Inflationary Pressures Across Regions

Beyond the pet industry, broader economic inflation varied significantly across the analyzed regions, leading to diverse monetary policy responses. In the Euro Area, overall CPI decelerated month-on-month but saw an annual increase, prompting the European Central Bank (ECB) to raise interest rates to combat persistent inflationary pressures, particularly from services and energy. The UK also observed an overall CPI increase, though at a slower pace than the previous month, with transport costs being a major contributor. Retailers noted efforts to cut prices amidst rising operational burdens. In the US, the general CPI rose, marking the highest level in three years, driven largely by energy prices, yet the Federal Open Market Committee (FOMC) opted to maintain interest rates, balancing inflation concerns with economic expansion. Brazil and Canada also presented unique scenarios, reflecting the complex global economic environment.

In detail, the EU's average CPI rose 0.1% month-on-month, reaching 3.2% annually, with services being the primary driver. The ECB responded by increasing interest rates by 25 basis points, aiming to manage inflation, which it projects to average 3% in 2026. The UK's overall prices grew by 0.2% month-on-month, leading to a 2.8% annual CPI rise, largely influenced by transport costs despite retailers' efforts to temper prices. In the US, the general CPI increased by 0.5% monthly and 4.2% annually, reaching a three-year high, predominantly due to energy. Despite this, the FOMC held interest rates steady, acknowledging both inflation and economic growth. Brazil experienced a 0.6% monthly increase in its average inflation rate, reaching 4.7% annually, exceeding the Central Bank's target, yet the bank paradoxically reduced its basic interest rate to stimulate credit and consumption. Meanwhile, Canada's overall economy saw stronger inflationary pressure, with prices increasing 1.0% month-over-month and 3.2% year-over-year, primarily fueled by rising gasoline prices. These varied approaches highlight the distinct economic challenges and policy strategies adopted by different nations in response to ongoing inflationary pressures.

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Netherlands Pet Ownership Steady Amid Population Growth

Despite a consistent rate of pet ownership, the overall number of animal companions in the Netherlands has expanded, with felines maintaining their leading position and aquatic life demonstrating substantial growth, according to recent findings.

Netherlands Reports Stable Pet Ownership Rates as Animal Populations Rise

In 2026, a comprehensive survey conducted by Ipsos I&O between February 4th and 25th, involving 4,318 households, revealed that the proportion of Dutch homes with at least one pet remained unchanged at 44% from the previous year. However, detailed statistics from the Dutch Pet Trade Association (Dibevo) and the Dutch Pet Association (NVG) indicate a notable increase in the populations of various animal species.

The feline population, for instance, expanded from 3 million in 2025 to 3.2 million in 2026. Canines also saw a significant surge, adding 100,000 companions to reach a total of 1.8 million. The most striking growth was observed in aquarium fish, which surged from 6 million to 6.9 million during the same period. In contrast, the rabbit population held steady at 300,000, while the rodent population experienced a decline of one-third, settling at 200,000.

Regarding specific animal ownership, nearly a quarter (23%) of Dutch households are home to at least one cat, with an average of 1.6 cats per household. Dog ownership stands at 17%, with an average of 1.3 dogs per household. Although aquarium fish ownership is lower at 3.6%, these households boast an impressive average of 23.1 fish. Rabbits and rodents have the lowest ownership rates, at 1.9% and 1.5% respectively, with owners typically having two rabbits or 1.9 rodents.

Beyond the numbers, the study delved into the qualitative aspects of pet ownership. Over half (52%) of Dutch pet owners prioritize sustainability when acquiring pet supplies, with product durability being the paramount concern for 45%. A significant portion (44%) expressed willingness to pay 10% more for eco-friendly products, and 31% would even consider a 20% premium.

Pets also play a crucial role in the emotional well-being of their owners. For cat owners, 64% reported that their pets aid relaxation, and 55% experienced reduced loneliness, viewing their felines as "silent therapists." Dog owners largely agreed, with 67% attributing increased happiness to their canine friends and 55% finding them relaxing. Dogs also contribute to daily structure for 45% of owners and facilitate social connections for 34%. Owners of ornamental birds, fish, rodents, and poultry also reported similar benefits, including relaxation, happiness, and fostering a sense of responsibility, particularly among children.

This comprehensive report underscores the enduring bond between humans and their animal companions in the Netherlands, highlighting both the quantitative trends in pet populations and the qualitative impacts on owners' lives and environmental consciousness.

This insightful report from the Netherlands truly highlights the multifaceted role pets play in our lives. It's fascinating to see how, even with stable ownership rates, the sheer number of animal companions is growing, indicating a deepening relationship between people and their pets. The emphasis on sustainability in pet care also offers a hopeful glimpse into a more environmentally conscious future for the pet industry. Perhaps most importantly, the findings underscore the invaluable emotional support and companionship pets provide, acting as silent therapists, sources of joy, and even catalysts for social interaction. It serves as a beautiful reminder of the profound benefits these animals bring to our daily existence.

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